Chat Icon

Description

The app is called Omnicomms – customer engagement solution for CallU back voice, SMS, email, one-touch video chat called “DoorBell” and AI-drive text chatbot solution on your domain name for a live video streaming and ondemand content management solution.

We “bundle” Omnicomms with optional video production, with as an example ChannelPartner.TV with 2,500 videos,and promotion of your business to our more than 40K on Linkedin to help your business succeed.

To get started now, please visit Omnicomms
or email cross@gocross.com
or phone 303-594-1694
or Linkedin https://www.linkedin.com/in/techtionary/

OVERVIEW
The Chat Icon Plugin allows users to display a chat icon in the bottom right corner of their WordPress website. When clicked, it redirects users to a specified URL for chatting or support.

Omnicomms receives AIQ Award for Innovation in Chat Communications from AI User Forum and Here’s Why – 2-minute video

Use Cases
How about a kinder, nicer way to engage with website visitors – Here’s a Quick Video Showing a Really “Priceless” ROI Cure for Changing the Customer Experience for the Better and an Easier Better way for Lead gen.

Easy “add-on” to nearly every website as a simple addon without needing access to or risk to the website and much more, let us show you how cool this really is.

“I am so tired of getting stuck in “voice mail jail” or trying to explain to so-called voice recognition systems at Apple or WellsFargo or whomever what I need help with, CallU makes my day.” J.O.

“How many times have you called someone and it rings 10 times and then you get a long message and then get informed that the mailbox is full, that never happens with CallU.” B.C.

“Chatbots suck, such a joke, bot text answers don’t actually answer anything and when a person is there texting back and forth really doesn’t help, CallU is so cool with real people with real answers.” S.C.

Turn the tables on businesses and get the sales, support or person you need to have them call you back.

This feature is integrated with “DoorBell” video chat and text chatbot all in one place and enhances the customer experience.

Customer review – “This is a real triple-play benefit to customers and a must-have for every website.” D.P. CEO

“Time to get serious as this is seriously a Mastercard “priceless” moment, and Omnicomms pays for itself in as little as:
– one sales call,
– one saved customer support problem and
– business opportunity “not-missed’.” J.W. CEO

Product Review
“The idea of making it easier for customers to connect on their own terms is a refreshing approach, especially in an era where so many are frustrated by automated call trees and delayed responses.

Your focus on a simple, user-friendly solution that improves customer experience and boosts lead generation is invaluable. I can see how this could be a game-changer for businesses aiming to create a more seamless customer journey.

Thanks for sharing these insights—it’s inspiring to see innovative ways to put the customer first ! “
Richard Johnson – CEO

To get started now, please visit Omnicomms
or email cross@gocross.com
or phone 303-594-1694
or Linkedin https://www.linkedin.com/in/techtionary/

Omnicomms Feature Indepth – 2-minute video

Here’s more from the video:

Stop the Insanity of constantly robo calling, texting and emailing potential customers driving them crazy !

And, are you tired of voice recognition systems that don’t recognize anything,
and getting stuck in endless phone tree options and ending up in dead ends or voice mail, or after being on hold forever getting the call disconnected forcing you to call them back for help.

Along with growing old stuck onhold with no way out or ending up with chatbot – email fatigue with no answers or no or wrong agent available.

How about a much nicer way to engage with website visitors?
By contacting them back WHEN THEY WANT TO, not just when you do,via talk, video, SMS, email or chatbot,that is faster and easier.

Here’s a simple solution: add an icon or image that can be placed on nearly any website, visitors tap to proceed.

Visitors see the CallU menu and Tap to proceed, then they enter number for voice and SMS or email and optional Subject and Tap to get help.

Then Omnicomms provider (you) gets a CallU request and with one-touch calls, texts or emails them back.

If visitors prefer video with one-touch get access via “DoorBell” for a private video call, without download, login or even a password for fast easy video with chat access, screen share and optional recording.

For teams, use DoorBell Queue Teams for fast customer video chat access with names or departments such as sales or support or access to a programmable text chatbot.

Plus add your brand, solutions and call to actions to engage with visitors even more.

Get All This in One Place with OmniComms: – CallU – Voice or SMS Callback,- DoorBell Video Calls,- AI Text Chatbot,- Email Now Conversations,and much more, that is easily installable with voice, email video included on nearly any website including a customer website for remote support.

Get your own platform and provide customers a comprehensive one-stop communications engagement solution.

Plus accelerate AI efforts with TECHtionary Context Features.

Here is just one of many comments regarding platform ROI.

“This is seriously a Mastercard “priceless” moment, that pays for itself in one sales call, one saved customer support problem and a new business opportunity “not-missed’.”

Take action today to control your content delivery with a comprehensive content production and publishing platform.

Explore this and more at https://socialstreamingtv.com/

Screenshots

  • AIQ-to-omnicoms
  • omnicomms-menu

Installation

  1. Upload the plugin files to the /wp-content/plugins/chat-icon directory, or install the plugin through the WordPress plugins screen directly.
  2. Activate the plugin through the ‘Plugins’ screen in WordPress.
  3. Go to Settings > Omnicomms Chat App and set the chat URL.

Reviews

14 лістапада, 2024
Inclusive to Omnicomms are custom short-form videos and Linkedin promotion which are many times the cost of the platform.  This brings customers “calling us” rather than constantly harassing them achieving a better customer at a great value shortening the customer buying cycle significantly including voice, SMS, text video chat and a video call center.  A great solution for any business.
14 лістапада, 2024
Omnicomms streamlines customer communications with an easy-to-use interface. By combining SMS, voice, email, chatbot together with a one-touch video “DoorBell” is really cool. And there is also a live streaming and ondemand video platform included that gives customers even more video options and many more features to mention here. This is a real and needed value to help your business.
13 лістапада, 2024
As you can expect we are pleased by Omnicomms and have asked for reviews and found that many are willing to share their reviews with us, they understandably reluctant to share publicly. You are welcome to consider these comments as guidelines for considering this solution. There are many more I can share with you, please email cross@gocross.com for more. —– “Time to get serious as this is seriously a Mastercard “priceless” moment, and Omnicomms pays for itself in as little as: – one sales call,  – one saved customer support problem and  – business opportunity “not-missed’.” J.W. CEO —– “How many times have you called someone and it rings 10 times and then you get a long message and then get informed that the mailbox is full, that never happens with Omnicomms CallU.” B.C. —– “I am so tired of getting stuck in “voice mail jail” or trying to explain to so-called voice recognition systems at most companies or whomever what I need help with, Omnicomms CallU makes my day.” J.O. —–
11 лістапада, 2024
Omnicomms is a innovative solution integrating text, video, voice, SMS, email into an “omni” unified communications solution.  This provides a one-stop solution for enhanced customer experience and engagement for sales, support and other organizational communications.  I highly recommend Omnicomms for all B2B and many B2C.
Read all 4 reviews

Contributors & Developers

“Chat Icon” is open source software. The following people have contributed to this plugin.

Contributors

Translate “Chat Icon” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

1.0.1

  • Initial release.