Title: ContactIn – Contact Form, Lead Capture, CRM & Salesforce Integration Author: Javed Ahsan Published: 1 чэрвеня, 2026 Last modified: 17 верасня, 2026 --- Пошук плагінаў ![](https://ps.w.org/contactin/assets/banner-772x250.jpg?rev=3556197) ![](https://ps.w.org/contactin/assets/icon-256x256.png?rev=3556187) # ContactIn – Contact Form, Lead Capture, CRM & Salesforce Integration Аўтар: [Javed Ahsan](https://profiles.wordpress.org/javedahsan/) [Спампаваць](https://downloads.wordpress.org/plugin/contactin.1.1.5.zip) * [Падрабязнасці](https://bel.wordpress.org/plugins/contactin/#description) * [Водгукі](https://bel.wordpress.org/plugins/contactin/#reviews) * [Ўсталёўка](https://bel.wordpress.org/plugins/contactin/#installation) * [Распрацоўка](https://bel.wordpress.org/plugins/contactin/#developers) [Падтрымка](https://wordpress.org/support/plugin/contactin/) ## Апісанне ContactIn is a WordPress contact form, lead capture and inbox CRM plugin that stores website enquiries in your database and helps you manage leads from capture to follow- up. Build contact forms with Gutenberg, Elementor or shortcode, automatically capture contacts, organise submissions in a unified inbox, classify enquiry intent, track activity and connect website leads with Salesforce CRM. Unlike a basic contact form that relies mainly on email notifications, ContactIn creates a searchable contact form database and contact history inside WordPress. Your team gets one workflow for capturing enquiries, managing contacts, following up leads and connecting customer information with CRM workflows. #### Contact Form, Lead Capture & CRM in One Plugin ContactIn brings together the tools businesses commonly need after someone submits a website enquiry: * WordPress contact form builder * Lead capture and contact management * Contact form database storage * Unified submission inbox * WordPress CRM workflow * Salesforce CRM integration * Lead and enquiry classification * Contact history and internal notes * Analytics and reporting * SMTP and email delivery monitoring * Spam protection * Reliable submission processing Whether you need a WordPress contact form with database storage, a simple CRM workflow for website enquiries or Salesforce integration, ContactIn keeps the process connected from form submission to follow-up. ### WordPress Contact Form with Database Storage Create contact forms and keep every website enquiry organised inside WordPress. ContactIn supports: * Native Gutenberg block * Elementor widget * `[contactin_form]` shortcode * Configurable form fields * Form validation * Responsive forms * Multiple form profiles * Consent fields * Google reCAPTCHA protection Instead of depending only on email notifications, ContactIn can store contact form submissions in your WordPress database. This gives you a searchable record of website enquiries and reduces the risk of important leads becoming difficult to find in an email inbox. ### WordPress Lead Capture & Contact Management ContactIn turns contact form submissions into organised contact records. When someone submits a form, ContactIn can automatically capture the contact and maintain information associated with their enquiries. Contact management features include: * Automatic contact capture * Contact profile updates * Phone number normalisation * Duplicate detection * Contact history * Submission context * Search and filtering * Status management * Internal notes * CSV and JSON export This creates a practical lead capture workflow for businesses that want to manage website contacts without manually transferring every enquiry into spreadsheets or separate systems. ### WordPress CRM & Unified Inbox ContactIn provides CRM-style contact and enquiry management directly inside WordPress. The unified inbox brings contact form submissions into one searchable workspace where teams can review and manage incoming enquiries. Inbox features include: * Search and filtering * Read and unread status * Archive and spam status * Bulk actions * Internal notes * Contact context * Duplicate submission detection * Submission history * CSV and JSON exports This makes ContactIn useful for businesses looking for a WordPress CRM workflow built around website enquiries and lead capture. Learn more about connecting WordPress forms, leads and CRM workflows: https://contactinbox.app/wordpress-crm-integration/ ### WordPress Salesforce Integration Connect ContactIn with Salesforce CRM to move website enquiries from WordPress into your customer management workflow. When Salesforce integration is configured, ContactIn can send mapped contact form data and related information to Salesforce. This reduces manual data entry and helps teams move website leads from initial enquiry into their existing CRM process. Salesforce CRM integration includes: * WordPress contact form to Salesforce workflows * Configurable field mapping * Contact synchronisation * Case and task related workflows * Sync status visibility * Optional attachment synchronisation * Queued processing and retry handling Salesforce integration is optional and only operates when configured and enabled by the site administrator. For detailed setup information, see: https://contactinbox.app/wordpress-salesforce-integration/ ### Elementor & Gutenberg Contact Forms ContactIn works with common WordPress page-building workflows. #### Gutenberg Use the native ContactIn Gutenberg block to add a contact form directly through the WordPress block editor. #### Elementor Use the ContactIn Elementor widget to place contact forms within Elementor pages. #### Shortcode ContactIn also provides the following shortcode: ``` [contactin_form] ``` This allows forms to be placed in pages, posts and other shortcode-compatible areas. ### Lead & Enquiry Intent Classification ContactIn helps teams understand why a visitor contacted the business. Submissions can be classified using keyword-based intent rules such as: * Sales * Support * Feedback * Complaints * Questions Industry-specific profiles help adapt classification to different types of organisations. Profiles can support businesses in areas such as: * SaaS and software * E-commerce * Professional services * Healthcare * Education * Hospitality * Banking and financial services * Insurance * Legal services * Real estate * Construction * Automotive * Logistics * Telecom * Travel Intent classification helps teams organise incoming enquiries and identify the type of follow-up that may be required. ### Contact Form Analytics & Reporting ContactIn provides visibility into website enquiry activity rather than treating each form submission as an isolated email. Analytics and reporting can help you monitor: * Form submissions * Submission trends * Lead and enquiry activity * Response performance * Delivery status This helps businesses understand how website enquiries are being received and handled. ### SMTP & Reliable Contact Form Delivery A lead capture workflow depends on reliable submission processing and email notification. ContactIn includes queue-based processing designed to improve reliability when handling website enquiries. Reliability features include: * Submission queue * Automatic retries * Duplicate processing protection * Dead-letter queue support * Stuck-item recovery * Operational logs * Email delivery visibility ContactIn also provides SMTP configuration and email delivery tools, including: * SMTP configuration * HTML email templates * TLS/SSL support * Email delivery logs * SPF, DKIM and DMARC checks * Retry handling You can configure ContactIn to use a supported SMTP service or mail server. ### WordPress Contact Form Spam Protection ContactIn provides multiple layers of protection against unwanted contact form submissions. Spam protection includes: * Google reCAPTCHA v3 * Honeypot protection * Rate limiting * Baseline throttling Protection can be configured according to the requirements of the website. ### Who Is ContactIn For? ContactIn is designed for organisations that receive enquiries, leads or support requests through WordPress. It can be useful for: * SaaS and software businesses * Consultants * Professional services * Digital agencies * E-commerce businesses * Healthcare organisations * Education providers * Hospitality businesses * Financial services * Insurance businesses * Legal services * Real estate businesses * Construction and home services * Automotive businesses * Logistics businesses * Telecom providers * Travel businesses ContactIn is particularly useful when you want to combine a WordPress contact form, lead capture, database storage, contact management and CRM integration within one workflow. ### ContactIn Free ContactIn includes a broad set of contact form, lead capture and contact management capabilities. Features include: * Contact form builder * Multiple form profiles * Gutenberg block * Elementor widget * Shortcode * Contact form database storage * Unified inbox * Contact management * Keyword-based intent classification * Industry profiles * Analytics dashboard * Spam protection * SMTP tools * Queue reliability * Consent capture * Automatic contact capture * CSV and JSON export Additional capabilities and integrations may be available through ContactIn Pro. Learn more about ContactIn: https://contactinbox.app/ ### Source Code and Build Assets Public source snapshots and release packages for this plugin are available at: * https://github.com/bizjaved/contactin-release * https://github.com/bizjaved/contactin-release/releases This plugin includes human-readable source for distributed minified assets in `assets/ src/js/` and `assets/src/css/`. ### External Services ContactIn only connects to external services when those services are configured or enabled by the site administrator. #### Salesforce CRM Salesforce CRM is used for optional CRM synchronisation. When Salesforce integration is configured, data sent to Salesforce may include mapped contact form fields, information required for synchronisation and optional attachment content when attachment synchronisation is enabled. Salesforce integration is inactive unless configured and enabled by the site administrator. Salesforce Privacy Statement: https://www.salesforce.com/company/privacy/ Salesforce Agreements: https://www.salesforce.com/company/legal/agreements/ #### Google reCAPTCHA Google reCAPTCHA may be used for optional contact form spam protection. reCAPTCHA is only active when configured and enabled in ContactIn settings. Google Privacy Policy: https://policies.google.com/privacy Google Terms: https://policies.google.com/terms #### SMTP Provider ContactIn can send notification emails through an SMTP service configured by the site administrator. Information required to deliver an email may be transmitted to the SMTP provider selected and configured by the website administrator. The privacy policy and terms applicable to SMTP processing depend on the SMTP provider selected by the administrator. ### Privacy ContactIn may process information submitted through website forms, including: * Form field data * Submission timestamps * Routing and processing metadata * IP address and user agent information used for security and anti-spam functions Form submission information is stored in the website’s WordPress database. Information is only sent to optional external services when those services are configured or enabled by the website administrator. Website administrators are responsible for configuring ContactIn and their website in accordance with applicable privacy and data protection requirements. ### Documentation & Guides #### ContactIn https://contactinbox.app/ #### WordPress CRM Integration https://contactinbox.app/wordpress-crm-integration/ #### WordPress Salesforce Integration https://contactinbox.app/wordpress-salesforce-integration/ ## Скрыншоты [⌊ContactIn contact form and lead capture interface.⌉⌊ContactIn contact form and lead capture interface.⌉[ ContactIn contact form and lead capture interface. [⌊Unified inbox for managing WordPress contact form submissions.⌉⌊Unified inbox for managing WordPress contact form submissions.⌉[ Unified inbox for managing WordPress contact form submissions. [⌊Contact management and contact history.⌉⌊Contact management and contact history .⌉[ Contact management and contact history. [⌊Lead and enquiry intent classification.⌉⌊Lead and enquiry intent classification .⌉[ Lead and enquiry intent classification. [⌊ContactIn analytics and reporting dashboard.⌉⌊ContactIn analytics and reporting dashboard.⌉[ ContactIn analytics and reporting dashboard. [⌊SMTP and email delivery configuration.⌉⌊SMTP and email delivery configuration.⌉[ SMTP and email delivery configuration. ## Блокі Гэты плагін прадастаўляе 1 блок. * Contact Form ## Ўсталёўка 1. Install ContactIn from the WordPress Plugin Directory. 2. Activate the plugin. 3. Create or configure your contact form. 4. Add the ContactIn form to a page using one of the following: 5. * Gutenberg: Insert the “ContactIn” block in the block editor, configure the profile and publish the page. * Elementor: Add the ContactIn widget from the Elementor panel, configure settings and save the page. * Shortcode: Place the `[contactin_form]` shortcode in any shortcode-compatible area. 6. Configure email delivery under ContactIn settings. 7. Configure spam protection if required. 8. Start capturing and managing website enquiries. For Salesforce CRM integration, configure the Salesforce connection and field mapping before enabling CRM synchronisation. ## Часта задаваныя пытанні ### What is ContactIn? ContactIn is a WordPress contact form, lead capture and inbox CRM plugin. It captures website enquiries, stores submissions in WordPress, maintains contact records and provides tools for managing leads and messages. ### Does ContactIn store contact form submissions in WordPress? Yes. ContactIn stores contact form submissions in your WordPress database so enquiries can be searched and managed without relying only on email notifications. ### Can I save WordPress contact form submissions without relying on email? Yes. ContactIn maintains contact form submissions in the WordPress database and provides a unified inbox for viewing and managing them. ### Is ContactIn a WordPress CRM plugin? ContactIn provides CRM-style contact management built around website enquiries. It includes contact records, lead capture, submission history, statuses, notes, search, filtering and export tools. It can also connect with external CRM workflows such as Salesforce. ### Can ContactIn capture WordPress leads automatically? Yes. ContactIn can automatically capture contacts from form submissions and maintain contact information and submission history for follow-up. ### Can I connect a WordPress contact form to Salesforce? Yes. ContactIn supports optional Salesforce CRM integration. Administrators can configure the Salesforce connection and map supported WordPress contact form information into Salesforce workflows. ### Can ContactIn send WordPress leads to Salesforce? Yes. When Salesforce integration is configured and enabled, ContactIn can send mapped website enquiry information to Salesforce. ### Does ContactIn support Salesforce field mapping? Yes. ContactIn provides configurable field mapping for supported Salesforce integration workflows. ### Does ContactIn work with Elementor? Yes. ContactIn includes an Elementor widget for adding contact forms to Elementor pages. ### Does ContactIn work with Gutenberg? Yes. ContactIn provides a native Gutenberg block for adding forms through the WordPress block editor. ### Does ContactIn provide a shortcode? Yes. Use `[contactin_form]` to add a ContactIn form to a WordPress page, post or other shortcode-compatible area. ### Can I export WordPress leads and contacts? Yes. ContactIn supports CSV and JSON exports. ### Does ContactIn support SMTP? Yes. ContactIn includes SMTP configuration, email delivery tools and operational logging. ### Does ContactIn provide contact form spam protection? Yes. ContactIn includes Google reCAPTCHA v3, honeypot protection, rate limiting and throttling safeguards. ### Can ContactIn classify different types of enquiries? Yes. ContactIn supports keyword-based intent classification to help identify enquiries such as sales, support, feedback, complaints and questions. ### Is Salesforce required to use ContactIn? No. Salesforce integration is optional. ContactIn can be used for contact forms, database storage, lead capture, contact management and inbox workflows without enabling Salesforce. ## Водгукі На гэты плагін няма водгукаў. ## Удзельнікі і распрацоўшчыкі “ContactIn – Contact Form, Lead Capture, CRM & Salesforce Integration” з’яўляецца праграмным забеспячэннем з адкрытым зыходным кодам. Наступныя людзі ўнеслі свой уклад у гэты плагін. Удзельнікі * [ Javed Ahsan ](https://profiles.wordpress.org/javedahsan/) [Перакласці “ContactIn – Contact Form, Lead Capture, CRM & Salesforce Integration” на вашу мову.](https://translate.wordpress.org/projects/wp-plugins/contactin) ### Зацікаўлены ў распрацоўцы? [Праглядзіце код](https://plugins.trac.wordpress.org/browser/contactin/), праверце [SVN рэпазітарый](https://plugins.svn.wordpress.org/contactin/), або падпішыцеся на [журнал распрацоўкі](https://plugins.trac.wordpress.org/log/contactin/) па [RSS](https://plugins.trac.wordpress.org/log/contactin/?limit=100&mode=stop_on_copy&format=rss). ## Журнал змяненняў #### 1.1.5 * Updated the WordPress.org plugin readme and SEO-focused product copy for better visibility and clarity. - Fix: Keep newest submitted phone number and evict the oldest when all phone slots are full. Adds repository helper and refactors contact merge logic to preserve most-recent numbers. - Security/quality: replaced direct DB access from resolver with `MessageRepository:: get_last_seen_for_contact_phone()` to follow repository pattern. #### 1.1.4 * Current stable release. ## Мета * Версія **1.1.5** * Апошняе абнаўленне **15 гадзін таму** * Актыўных установак **Менш за 10** * Версія WordPress ** 6.4 або вышэй ** * Правераны да версіі **7.0.5** * Версія PHP ** 7.4 або вышэй ** * Мова * [English (US)](https://wordpress.org/plugins/contactin/) * Тэгі * [contact form](https://bel.wordpress.org/plugins/tags/contact-form/)[contact form database](https://bel.wordpress.org/plugins/tags/contact-form-database/) [crm](https://bel.wordpress.org/plugins/tags/crm/)[lead capture](https://bel.wordpress.org/plugins/tags/lead-capture/) [salesforce](https://bel.wordpress.org/plugins/tags/salesforce/) * [Пашыраны прагляд](https://bel.wordpress.org/plugins/contactin/advanced/) ## Ацэнкі Пакуль яшчэ няма водгукаў. [Ваш водгук](https://wordpress.org/support/plugin/contactin/reviews/#new-post) [Паглядзець усе водгукі](https://wordpress.org/support/plugin/contactin/reviews/) ## Удзельнікі * [ Javed Ahsan ](https://profiles.wordpress.org/javedahsan/) ## Падтрымка Ёсць што сказаць? Патрэбна дапамога? [Перайсці да форуму падтрымкі](https://wordpress.org/support/plugin/contactin/)