Title: Dispatchable Order Tracking for WooCommerce
Author: DispatchWP
Published: <strong>11.10.2026</strong>
Last modified: 12.10.2026

---

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# Dispatchable Order Tracking for WooCommerce

 Аўтар: [DispatchWP](https://profiles.wordpress.org/dispatchwp/)

[Спампаваць](https://downloads.wordpress.org/plugin/dispatchable-order-tracking.0.2.0.zip)

 * [Падрабязнасці](https://bel.wordpress.org/plugins/dispatchable-order-tracking/#description)
 * [Водгукі](https://bel.wordpress.org/plugins/dispatchable-order-tracking/#reviews)
 *  [Ўсталёўка](https://bel.wordpress.org/plugins/dispatchable-order-tracking/#installation)
 * [Распрацоўка](https://bel.wordpress.org/plugins/dispatchable-order-tracking/#developers)

 [Падтрымка](https://wordpress.org/support/plugin/dispatchable-order-tracking/)

## Апісанне

“Where is my order?” is the question cash-on-delivery stores answer all day, often
for orders that have no tracking number at all: your own drivers, a local courier,
a courier that reports by phone.

Dispatchable Order Tracking gives your customers a tracking page they can actually
use, and gives you one-click delivery steps to keep it up to date. It never sends
a message by itself and never changes your order statuses.

#### For your customers

 * **A “Track your order” page**, created for you when you activate the plugin, 
   styled by your theme (block and classic themes). It works as a block or with 
   the `[dispatchwp_order_tracking]` shortcode.
 * **Look up an order with the order number and the phone number**, typed however
   the customer likes: “0612…”, “+212 612…”, “00212…”, with spaces or dashes, or
   in Arabic-Indic digits. The billing email works too.
 * **A private tracking link for every order**, so customers don’t have to type 
   anything. It’s added to the customer emails WooCommerce already sends (processing,
   completed, on hold, customer note), the thank-you page and My Account. It works
   while the order is open and for 60 days after it ends.
 * **Clear delivery stages**: Order received, Confirmed, Preparing, Shipped, Out
   for delivery, Delivered, plus On hold, Delivery failed, Returned, Cancelled and
   Refunded when they apply. Each with its time and your note to the customer.
 * **Only what’s needed is shown**: order number and date, the stages, item names
   and quantities, the courier and tracking number with a link to the courier’s 
   site, and the delivery city. Never the address, phone number or email.

#### For you

 * **Choose what each order status shows the customer** (WooCommerce  Settings  
   Order tracking). Every status is listed, including statuses added by other plugins.
   For example, Completed can mean “Shipped” or “Delivered” in your store.
 * **Rename the stages and add a message to each**, for example “Preparing: we pack
   orders within 24 hours”.
 * **One-click delivery steps on the order screen**: Mark shipped (with a courier
   and tracking number), Out for delivery, Delivered, Delivery failed (with a private
   reason), Returned, each with an optional note for the customer, and “Undo last
   step”. Recording a step never changes the order status.
 * **Bulk steps on the Orders list**: select orders and choose “Delivery: Out for
   delivery” (or Shipped, or Delivered).
 * **See what’s in the van**: a Delivery column and filters on the Orders list, 
   including orders shipped with no update for a number of days you choose.
 * **Share the tracking link by hand** with WhatsApp, SMS or “Copy message”, using
   an editable message. After a bulk step you can share the links one by one. You
   always press Send yourself.
 * **Your own courier list**: a name and, optionally, the courier’s tracking link
   with `{tracking_number}` where the number goes.
 * **WooCommerce  Order tracking**: this month’s results (“Customers checked their
   order themselves N times”), an activity log, and a Status tab that checks what
   tracking depends on, including a warning when a page-cache plugin should exclude
   the tracking page. The same checks appear in WooCommerce  Status.
 * **A short setup wizard** (three questions, each skippable) on a fresh install.

#### Works with

 * **High-performance order storage (HPOS)** and the classic order storage; Checkout
   and Order Confirmation blocks; classic and block email templates.
 * **WooCommerce Order Fulfillments**: when that WooCommerce feature is on, a fulfilled
   fulfillment shows the customer “Shipped” with its carrier and tracking number,
   read from WooCommerce.
 * **Dispatchable Order Messaging**: its `{tracking_number}` placeholder is filled
   with the order’s tracking number (only when nothing else filled it).
 * Other tracking plugins and custom code can supply the courier and tracking number
   through the `dispatchwp_track_shipment` filter.

#### What it doesn’t do

 * It doesn’t send any message or email of its own, and doesn’t change order statuses.
 * It doesn’t connect to courier APIs or tracking services, and has no carrier database.
   Nothing leaves your site.

#### Dispatchable Order Tracking Pro

Everything above is free and stays free. If you would rather not share each update
by hand, the paid add-on Dispatchable Order Tracking Pro (sold separately, needs
this plugin) tells your customers for you:

 * **Automatic delivery-update emails** when you record Shipped, Out for delivery,
   Delivery failed or Delivered, sent two minutes later so an undo sends nothing.
 * **Automatic WhatsApp updates** through Dispatchable Order Messaging Pro, with
   the email as a fallback.
 * **Courier CSV import**: upload the spreadsheet your courier sends and record 
   many steps at once.
 * **A delivery-update endpoint** for Zapier, Make or your own systems.
 * **Delivery estimates** on the tracking page and in the updates, and **delivery
   reports**.

[Learn more about Dispatchable Order Tracking Pro](https://dispatchwp.com/dispatchable-order-tracking-pro/)

#### Documentation

 * [Setup guide](https://dispatchwp.com/docs/dispatchable-order-tracking-setup-guide/):
   installation, the setup wizard, every setting, and troubleshooting.
 * [Plugin page](https://dispatchwp.com/dispatchable-order-tracking/)
 * Questions and problems: the plugin’s support forum here on WordPress.org.

### Privacy

The plugin stores, with each order: its delivery steps and your notes to the customer,
the courier and tracking number, and the private link’s secret. It counts tracking-
page lookups, link opens and taps on the share buttons, without storing anything
a visitor types, and deletes those counts after 12 months. To stop repeated guessing
it keeps a scrambled form of the visitor’s IP address for 15 minutes. Nothing is
sent to any outside service.

It adds suggested text to Settings  Privacy  Policy Guide, and works with WordPress’s
Export and Erase Personal Data tools. Erasing removes your notes, the tracking number
and the private link of that customer’s orders, and keeps the delivery steps as 
your store’s records.

Deleting the plugin from the Plugins screen removes its settings, its table, its
data on orders and the Track your order page.

## Скрыншоты

[⌊The customer's tracking page: stages with times, notes, courier and tracking link.⌉⌊
The customer's tracking page: stages with times, notes, courier and tracking link
.⌉[

The customer’s tracking page: stages with times, notes, courier and tracking link.

[⌊Looking up an order with the order number and phone number.⌉⌊Looking up an order
with the order number and phone number.⌉[

Looking up an order with the order number and phone number.

[⌊The Order tracking box on the order screen: what the customer sees, delivery steps,
and the share buttons.⌉⌊The Order tracking box on the order screen: what the customer
sees, delivery steps, and the share buttons.⌉[

The Order tracking box on the order screen: what the customer sees, delivery steps,
and the share buttons.

[⌊The Orders list with the Delivery column, filter and bulk steps.⌉⌊The Orders list
with the Delivery column, filter and bulk steps.⌉[

The Orders list with the Delivery column, filter and bulk steps.

[⌊WooCommerce → Order tracking: this month's results and the activity log.⌉⌊WooCommerce
→ Order tracking: this month's results and the activity log.⌉[

WooCommerce  Order tracking: this month’s results and the activity log.

[⌊Settings: what each order status shows the customer.⌉⌊Settings: what each order
status shows the customer.⌉[

Settings: what each order status shows the customer.

## Блокі

Гэты плагін прадастаўляе 1 блок.

 *   Order tracking Shows a customer their order's delivery progress when they open
   their tracking link.

## Ўсталёўка

 1. Install and activate WooCommerce (8.2 or later).
 2. In WordPress, go to Plugins  Add New, search for “Dispatchable Order Tracking”,
    then install and activate it.
 3. A “Track your order” page is created at /track-order/. Follow the setup notice 
    to answer three short questions, or skip it: the defaults work.
 4. Settings are in WooCommerce  Settings  Order tracking. Results, the activity log
    and the Status checks are in WooCommerce  Order tracking.

The [setup guide](https://dispatchwp.com/docs/dispatchable-order-tracking-setup-guide/)
walks through each step.

## Часта задаваныя пытанні

### Does it need a courier account, an API key or a subscription?

No. Customers look up their order on your own site, and you record delivery steps
with one click.

### Does it send emails or WhatsApp messages?

No. It adds a tracking link to the emails WooCommerce already sends, and gives you
WhatsApp, SMS and Copy buttons that open a ready message for you to send yourself.

### Will it change my order statuses or trigger other plugins?

No. Delivery steps are stored separately. Your order statuses, and anything that
runs on them, are untouched.

### A customer typed their phone number differently from checkout. Will it still work?

Yes. Spaces, dashes, “+”, “00”, a leading 0 and Arabic-Indic or Persian digits are
all handled. The lookup compares the last digits of the number.

### Can someone look up other people’s orders?

Both the order number and the matching phone number or email are needed. Every miss
shows the same message, a visitor gets 10 tries per 15 minutes, and 5 wrong tries
lock that order number’s lookup for 15 minutes (its private link keeps working).

### I use a page-cache plugin. Is that a problem?

The tracking page tells caches not to store it, and most respect that. To be sure,
add the page to your cache’s list of pages never to cache. The Status tab names 
the cache plugins it finds.

### How does the SMS button work?

It opens your device’s messaging app with the number and message filled in, so use
it from wp-admin on a phone (or a computer paired with one). The message is sent
from your own phone plan.

### For developers: can I add a line under the delivery progress?

Yes. The `dispatchwp_track_progress_html` filter receives the progress HTML, the
order and where it’s shown (`tracking_page` or `account`), on the tracking page 
and in My Account. What you return is printed through the plugin’s HTML allow-list,
so scripts and unknown tags are removed.

## Водгукі

На гэты плагін няма водгукаў.

## Удзельнікі і распрацоўшчыкі

“Dispatchable Order Tracking for WooCommerce” з’яўляецца праграмным забеспячэннем
з адкрытым зыходным кодам. Наступныя людзі ўнеслі свой уклад у гэты плагін.

Удзельнікі

 *   [ DispatchWP ](https://profiles.wordpress.org/dispatchwp/)

[Перакласці “Dispatchable Order Tracking for WooCommerce” на вашу мову.](https://translate.wordpress.org/projects/wp-plugins/dispatchable-order-tracking)

### Зацікаўлены ў распрацоўцы?

[Праглядзіце код](https://plugins.trac.wordpress.org/browser/dispatchable-order-tracking/),
праверце [SVN рэпазітарый](https://plugins.svn.wordpress.org/dispatchable-order-tracking/),
або падпішыцеся на [журнал распрацоўкі](https://plugins.trac.wordpress.org/log/dispatchable-order-tracking/)
па [RSS](https://plugins.trac.wordpress.org/log/dispatchable-order-tracking/?limit=100&mode=stop_on_copy&format=rss).

## Журнал змяненняў

#### 0.2.0

 * New: the `dispatchwp_track_progress_html` filter, to add your own line (for example
   a delivery window or a holiday notice) under the delivery progress on the tracking
   page and in My Account.
 * Links to the plugin’s page and setup guide.
 * A short “Want it automatic?” section at the end of the settings tab describes
   the paid add-on (hidden while the add-on is active).

#### 0.1.0

 * First release.

## Мета

 *  Версія **0.2.0**
 *  Апошняе абнаўленне **2 дні таму**
 *  Актыўных установак **Менш за 10**
 *  Версія WordPress ** 6.6 або вышэй **
 *  Правераны да версіі **7.1.3**
 *  Версія PHP ** 8.1 або вышэй **
 *  Мова
 * [English (US)](https://wordpress.org/plugins/dispatchable-order-tracking/)
 * Тэгі
 * [cash on delivery](https://bel.wordpress.org/plugins/tags/cash-on-delivery/)[delivery](https://bel.wordpress.org/plugins/tags/delivery/)
   [order tracking](https://bel.wordpress.org/plugins/tags/order-tracking/)[tracking page](https://bel.wordpress.org/plugins/tags/tracking-page/)
   [woocommerce](https://bel.wordpress.org/plugins/tags/woocommerce/)
 *  [Пашыраны прагляд](https://bel.wordpress.org/plugins/dispatchable-order-tracking/advanced/)

## Ацэнкі

Пакуль яшчэ няма водгукаў.

[Ваш водгук](https://wordpress.org/support/plugin/dispatchable-order-tracking/reviews/#new-post)

[Паглядзець усе водгукі](https://wordpress.org/support/plugin/dispatchable-order-tracking/reviews/)

## Удзельнікі

 *   [ DispatchWP ](https://profiles.wordpress.org/dispatchwp/)

## Падтрымка

Ёсць што сказаць? Патрэбна дапамога?

 [Перайсці да форуму падтрымкі](https://wordpress.org/support/plugin/dispatchable-order-tracking/)